St. Martin's Hospitality Center - Behavioral Health Services Overview

St. Martins originally started as a Day Shelter, a place where homeless people could come and gain protection from the elements. From the beginning it was apparent that many clients needed assistance with everything from intensive case management to psychosocial rehabilitation. The lack of behavioral health services in the area motivated the Board of Directors and the staff to move toward a community-based behavioral health center. It is now New Mexicos largest multi-service provider of services for the homeless and near-homeless.

St. Martin's Behavioral Health Services provide a spectrum of programs. These include:

• Assessment, Intake and Client Services Program (AICS)
• Comprehensive Recovery Treatment
• Substance Abuse Treatment, Support and Case Management
• Dual Diagnosis Outreach
• Self-Sufficiency and ACCESS (Albuquerque Continuum of Care for Enhanced Supportive Services) pre-employment and family services
• Psychiatric and Nursing care
• Psycho-social Rehabilitation
• Housing Options such as motel vouchers, Shelter Plus Care, and housing owned by St. Martin's
• Intensive Employment Program and Intensive Employment Program for Individuals with Psychiatric Disability

All of the above services are closely connected with the St. Martin's Day Shelter. In fact, 65% of the clients in St. Martin's Hospitality Center Behavioral Health Services come directly from the Day Shelter, either by referral, outreach, or client initiative. Therefore, a large percentage of the clients in all the above programs are initially homeless, mentally ill, substance abusing and, perhaps, involved with the forensic system. All too often the mentally ill are released directly to the streets from state or community psychiatric hospitals or jail with little or no follow-up.

Each component of the Behavioral Health Services is designed to assess and secure basic physical, mental health and social services for clients, and designed with the intention of bringing about the highest level of self-sufficiency and independent living for its participants.

St. Martin's Continuum of Care is organized into three tiers, to meet the needs of homeless and near-homeless people at every stage of their journey to self-sufficiency and community integration:

I. Outreach and Assessment	II. Case Management and Treatment	III. Literacy, Employment, and Housing Support
Day Shelter, including morning meals, showers, laundry, clothing exchange, mailroom, phone messaging and client advocacy Dual Diagnosis Program, providing street outreach and transitional case management. Intake and Assessment HIV/STD Outreach Motel Vouchers	Intensive Transitional Case Management Substance Abuse Treatment and Counseling Psychiatric and Nursing Care Psychosocial Rehabilitation Self-Sufficiency Program	Supportive Housing Shelter + Care St. Martin's Hospitality Center-owned and managed Housing ACCESS (Albuquerque Continuum of Care for Enhanced Supportive Services) Pre-Employment, Intensive Employment Training, Family, and Literacy Services

St. Martin's staff and volunteers work closely with dozens of other providers and government groups and agencies to provide Albuquerque's homeless and near-homeless people with a network of social and health services.

St. Martin's Hospitality Center's commitment to empowerment, self-determination, and integration into the community necessitates a strong customer orientation. St. Martin's maintains a consumer advisory committee consisting of our clients, and conducts a yearly survey of client satisfaction.

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